Terms of Use

Smart Meter Program

Acceptance of Website Terms

For the purposes of these Terms and Conditions, "Smart Meter Program", “GAAO”, “we”, “us” or “our” means General Account Agent Organization. Your access to and use of this web site [the “Site”] constitutes your acceptance of the following terms of use [the “Terms”]. If you DO NOT agree to these Terms, DO NOT use of this Site.

Intellectual Property Rights and Grant of Limited License

This Site is operated by General Account Agent Organization [“GAAO”]. The information, text, graphics or other materials on this Site [collectively the “Content”] are protected by copyright, as is the arrangement of the Content. GAAO either owns the Content of this Site or has acquired the appropriate licenses or permissions for the use of the Content.

Some of the names, words, phrases, designs and logos [collectively the “Marks”] in this Site, and any links from this Site may be protected as trademarks of GAAO or other owners. The Marks include, without limitation, the business name GAAO and its logo, the Smart Meter Program brand/service and its logo.

Unless otherwise stated, GAAO or our licensors own the intellectual property rights in the website and material on the website. Subject to the licence below, all our intellectual property rights are reserved.

You are hereby granted revocable permission to use the Content of the Site for personal, non-commercial, lawful viewing only. This is a limited license grant, not a title transfer, and under this license you may not modify the Content, remove any copyright or proprietary notices from the Content, nor mirror the Content onto any other server. The display of the Marks on the Site does not imply that GAAO or any other owner grants you a license to use any of these Marks without the written permission of the owner. Permission to use the Content of the Site for commercial use may be granted in writing by the Director of GAAO through it's Legal Counsel only.

Use of Customer Energy Consumption Data

Customer energy consumption data shall remain confidential and only made available to the owner/originator of the energy data and those users that the owner clearly specifies (via the Smart Meter Program API). The owner may delete their energy consumption data at any time. GAAO may use customer energy consumption data anonymously (no user identifying information) as part of the Smart Meter Program API. An example where customer energy consumption data could be used anonymously is for the aggregation of many users’ data to establish average usage for regions such as states/provinces.

Disclaimer and Limitation of Liability

This Site and the Content is provided for information purposes only. Access to this Site is provided on an “as is” basis, and while reasonable efforts are made to ensure the quality, accuracy and timeliness of the Content and the operation of this Site, GAAO makes no representations or warranties of any kind regarding this Site and/or the Content, including without limitation, any representations or warranties that: (i) the Site or the Content will be accurate, complete, current, timely, merchantable or suitable for any particular purpose, (ii) the operation of the Site will be uninterrupted or error-free, (iii) defects or errors in the Site or Content will be corrected, (iv) the Site will be free from viruses or harmful components, (v) communications to or from the Site will be secure and/or not intercepted and (vi) the Site or the Content will not infringe any third party intellectual property. You acknowledge and agree that you are using the Website solely at your own risk and liability. GAAO will not be responsible for any damages whatsoever, including without limitation direct, indirect, special, incidental, consequential or punitive damages, arising out of or in connection with the Content or the use or inability to use this Site.

Restricted Access

Access to certain areas of our website is restricted. We reserve the right to restrict access to other areas of our website, or indeed our whole website, at our discretion. If we provide you with a user ID and password to enable you to access restricted areas of our website or other content or services, you must ensure that the user ID and password is kept confidential. You accept responsibility for all activities that occur under your user ID or password. We may disable your user ID and password at our sole discretion OR if you breach any of the policies or terms governing your use of our website or any other contractual obligation you owe to us. You must not use our website in any way that causes, or may cause, damage to the website or impairment of the availability or accessibility of the website. You must not use our website in any way which is unlawful, illegal, fraudulent or harmful, or in connection with any unlawful, illegal, fraudulent or harmful purpose or activity. You must not use our website for any purposes related to marketing without our express written consent. You must not use our website to copy, publish or send mass mailings or spam. You must not use our website to copy, publish or send material which is illegal or unlawful, or material which could give rise to legal action under applicable laws. All material you copy, publish or send via our website must not be defamatory, obscene, indecent, hateful, discriminatory or inflammatory; such material must not infringe any person’s intellectual property rights or rights of confidence, impinge upon any person’s privacy, or constitute incitement to commit a crime; further, material must not be misleading, deceptive, sexually explicit, threatening, abusive, harassing or menacing. We reserve the right to edit or remove any material posted upon our website. We may take such action as we deem appropriate to deal with the posting of unsuitable material, including suspending or cancelling your account, restricting your access to our website, or commencing legal proceedings against you. In respect of all material that you post on our website, you grant to us a worldwide, irrevocable, non-exclusive, royalty-free licence to use, reproduce, adapt, publish, translate and distribute such material in any media, together with the right to sub-licence such rights.

Third Party Sites

This Site contains links to other web sites [“Third Party Sites”]. The Third Party Sites were independently developed by parties other than GAAO. The links to Third Party Sites are provided solely as a convenience to you, and GAAO is not, in any manner, disseminating or endorsing the material contained therein. Your use of Third Party Sites is solely at your own risk and liability. GAAO assumes no responsibility whatsoever for Third Party Sites nor does GAAO make any representations or warranties of any kind with respect to Third Party Sites, including without limitation any representations or warranties: (i) regarding the accuracy, currency, quality or appropriateness of the information contained at the Third Party Sites, (ii) regarding merchantability, fitness for a particular purpose, or non-infringement any material, content, software, goods or services located at or made available through Third Party Sites, and (iii) that the operation of Third Party Sites will be uninterrupted, error free or free from viruses or other harmful components.

Compliance with Laws

You agree to use this Site and any Content from this Site only for lawful purposes. You affirm that you are either over the age of 18 or possess legal parental or guardian consent.

Choice of Laws

The laws of the United States and the State of Illinois applicable therein shall govern any dispute relating to the use of this Site, including without limitation the interpretation of these Terms, despite any conflict of laws provisions in force where you live or the physical location of your computer system. You hereby consent to the jurisdiction of the courts of the State of Illinois in any action or dispute relating to your use of this Site.


The invalidity of any of the provisions of these Terms, as determined by a court of competent jurisdiction, shall not affect the validity of the remaining provisions.


We may revise these terms and conditions from time-to-time. Please check this page regularly to ensure you are familiar with the current version.


General Account Agent Organization

420 North First Street, Suite 100

Springfield, Illinois 62702